Frequently Asked Questions
Everything you need to know about shopping with us.
How long does shipping take?
Standard delivery typically takes 3-5 working days, while express shipping options are available for delivery within 1-2 working days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags still attached. Returns can be initiated through our online portal.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics including organic cotton, recycled polyester, and Lenzing™ Ecovero™ viscose to minimize our environmental footprint.
How do I find my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and international size conversions.
Can I change or cancel my order?
Once an order is placed, it is processed quickly for dispatch. Please contact our customer service team within 30 minutes of ordering to request any changes.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options such as Klarna and Clearpay.